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World Banking Forum 

Winter Edition 2025

30-31 January | Vienna, Austria

Presentations

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Presentations

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“Digital”, “AI”, “Innovation”, “Risk”, “Payments”,... are probably becoming outworn terms in our uncertain times. How about defining a new “dictionary” for the Future of Banking?

Fernando Garcia-Quismondo
Enterprise Architecture (Global CTO)

Santander Group

How to get an edge over the competition in the world of business banking platforms

  • Disruptions happen – be ready and don't let them derail your business

  • Real-world proof: how Credit Agricole built a thriving business ecosystem

  • Expect the unexpected to make the most of every opportunity, unlocking the potential of your business with the right platform

Artur Dabrowski
Business Solutions Consultant

COMARCH

CASE STUDY From Bits to Qubits: Realizing, Navigating & Strategizing for Quantum Computing's Transformative Value in Banking

  • Explore existing use cases and practical applications of quantum computing in financial services/banking industry from several jurisdictions utilizing and experimenting with quantum advancements.

  • Discuss opportunities, risks and challenges associated with integrating quantum computing in financial services/banking

  • Discover strategies adopted by international jurisdictions to foster innovation and experimentation with quantum computing-enabled use cases and how can financial services/banking institutions develop a strategic risk management quantum computing roadmap towards becoming quantum computing ready

Dr Dimitrios Salampasis
Associate Professor, Emerging Technologies & FinTech

Swinburne University of Technology

A Set of GenAI Tools to Boost the Banking Business

Michele Guido Mario Lavizzari
Chief International Development Officer

InfoCert

CASE STUDY Launching the GovFinTech Sector in Kyrgyzstan with Ishker24 Pilot Solution

​This presentation will showcase the launch of the GovFinTech sector in Kyrgyzstan through the implementation of the “Ishker24” pilot solution. The case study demonstrates the process of combining resources from state-owned companies to form an agile project office using existing company expertise and resources. The digital solution, which served as a trigger for sector development, is unique in the market and has provided a competitive advantage and sustainable growth for state companies in the SME segment. Additionally, this solution has been a significant support in implementing the ongoing tax reform in Kyrgyzstan.

Medet Tairov
Deputy Chairman of the Board

Eldik Bank

Tatiana Shahin
Advisor to the Chairman of the Board, Head of the Project Management Office

Eldik Bank

CASE STUDY A Year of Transformation: How KB Built Europe's Most Modern Bank

  • How a fresh, digital-first approach enabled rapid scaling and the migration of 1 million customers ahead of schedule

  • Technology & Business Development: Balancing speed and quality in product development to support rapid customer growth and streamline operations

  • Team Effort & Customer Support: The critical role of customer service in individual migration and support, and its impact on long-term success

  • Overcoming Operational Challenges: Handling exponential growth with a constantly evolving system and maintaining high customer satisfaction

Margus Simson
Chief Digital Officer

Member of the Board

Komercni banka

Digital shift in withholding tax: FASTER, MiKaDiv, Trace & Co. challenging the financial industry

​Tax digitalisation is gaining momentum. If all member states agree, FASTER will be implemented across Europe by 2030. The German BZSt launched its digital reclaim interface in 2024 and soon the new MiKaDiv reporting procedure becomes mandatory for banks, custodians and domestic paying agents. What drives this push for digitalisation? While the digitalisation efforts are commendable, the complexity and challenges for financial institutions remains high – let's shed a light on the status quo, scenarios and impacts for financial institutions to adapt those new regulations.

Roman Von Der Hoh
Managing Director

RAQUEST Switzerland

From Human Error to Human Firewall: Cyberpsychology Intersection with Cybersecurity

In a world where even most advanced technical defenses can be compromised by a single careless click, understanding human element is critical. AI-powered attacks can tailor their tactics to individual cognitive biases which amplifies the sophistication of social engineering - targeting digital trust and perceived authenticity within organizations. Given these AI-enhanced threats, we will delve into cyberpsychology and cybersecurity intersection which can turn employees from potential weak links into powerful lines of defense.

Irma Spudiene
Head of Architecture and Information Systems Security

Central Bank of Lithuania

Closing Remarks from Forum Chairperson

Fernando Garcia-Quismondo
Enterprise Architecture (Global CTO)

Santander Group

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